Web customer portal for Daylite
Alf Ruppert
With our iOWeblink feature, we already make it possible to provide third parties with project information from Daylite via a website.
We are currently considering using the same technical means to enable Daylite customers to provide a customer portal themselves. Your customers could then access data selected by you from your Daylite system via a website provided by us and exchange information with you.
The aim is to offer your end customers more convenience by allowing them to access the information you provide 24/7 and to save you time that you would otherwise need to spend manually sending information to customers.
We would like to start a discussion with you here as to whether you would welcome such functionality and what your wishes would be for such a portal. As a discussion starter, here is the functionality that we would find interesting:
Ability to selectively share the following Daylite objects with a customer:
People
Companies
Appointments
Tasks
Notes
Any internet links
Link to Dropbox folders with upload option (DayliteDocs)
Time&Budgets Time budgets
Functionality:
Notification of external visitors when there are new messages or changes
Faster loading times (faster than today with iOWeblink)
Possibility to upload data (e.g. from the Dropbox folder connected via DayliteDocs)
Possibility to download data
Wizard functionality to make the selective sharing of information as intuitive as possible.
Alf Ruppert
David Coate ah ok. Got you. We do have a notification mechanism today. You get a notification in Daylite. But the idea of a changelog. Good point.
Alf Ruppert
Hi David Coate; I dont get this 100% Could you specify this a bit more...
D
David Coate
Alf Ruppert - If a customer makes changes via the portal, how do i know what has changed? Any type of notification or log trail of the changes?
Alf Ruppert
David Coate ah ok. Got you. We do have a notification mechanism today. You get a notification in Daylite. But the idea of a changelog. Good point.
D
David Coate
Would there be an audit trail of portal modifications?